1. creating a warm and welcoming arrival for guests staying on the utive
floor and vip’s, ensure an effective and efficient check-in.
为行政楼层的顾客和vip顾客提供热情周到的接待,有效的登记入住。
2. stay停留
ensuring a memorable guest stay by giving caring and courteous guest services,
providing information, responding to problems, and dealing with guests in a
friendly and ever-hospitable manner.
为客人提供热情周到的服务,回答客人的问题,提供信息。
3. departure离店
leave happy with their stay. to guarantee hotel guest 100 % satisfaction.
快速有效的退房手续,确保顾客满意的离开。保证百分之百的满意。